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We're a small team and we read every message. Check the FAQ on the home page and our legal hub first — they answer most common questions.
Before writing, the privacy policy, legal hub, and FAQ on the home page answer the most common questions about file safety and limits.
We aim to reply within 2 business days.
What to include
Report a problem
Tell us the tool you used, your browser, and what happened. Never attach confidential documents — a description or a harmless sample file is enough.
Privacy & data requests
Questions about file retention or deletion. Note that server-processed files are removed automatically within 2 hours regardless.
Suggestions & feedback
Missing a conversion format or a tool you'd find useful? Suggestions directly shape what we build next.